Car bookings

Toyota issues statement on pause in reservations

Over the past few weeks, Toyota dealerships across India have stopped taking new bookings for the diesel-powered Innova Crysta. This has sparked rumors that the Japanese automaker is preparing to drop India’s most popular minivan and that an all-new Innova replacement – possibly a hybrid model – is due to launch in October 2022.

While Toyota Kirloskar Motors Limited (TKML) has been silent on the reservations pause so far, the company has finally released a statement.

The Toyota Innova, TKM’s flagship offering in India, has come a long way since its introduction in 2005. Having created its own niche, the versatile segment leader Innova has always remained a step above other models in the segment. Over the years, the vehicle has undergone several upgrades be it luxury, comfort or performance features to meet the ever-changing needs of Indian customers. Likewise, the second generation Innova Crysta, continues to win the hearts of customers, being itself a leader in the segment. Having found its way into nearly one million homes in India, the Innova brand has become synonymous with quality, durability and reliability and is widely preferred by customers in the personal and commercial segments. However, due to very high demand which resulted in an increased waiting period for the diesel variant of Innova Crysta, TKM decided to temporarily stop taking orders for the diesel variant. As a customer-centric company, we strive to provide vehicles to customers who have already made reservations with our dealerships. However, we will continue to take orders for the gasoline variant of Innova Crysta.

Through the statement above, Toyota only confirms what dealers have told customers – new reservations for the Innova Crysta Diesel have been suspended – and also explains why such a decision has been made. Toyota has not disclosed whether an all-new, next-generation Innova Crysta is imminent, as it would jeopardize the sales prospects of existing Innova Crysta stock both at the factory and in dealership stockyards.

Let’s read between the lines, shall we?

Red flag 1. The statement does not speak of new reservations of the Toyota Innova Crysta Diesel beginning once the automaker manages to reduce wait times. It’s strange for a company to do this if the model doesn’t come out of production soon.

Red flag 2. A standby time of 5-7 months is not excessively long considering current circumstances, where almost all popular cars have a standby time of between 2 months and 2 years.

Innova Crysta Diesel: Toyota issues statement on pause in reservations
A speculative rendering of the all-new Toyota Innova Crysta Hybrid

All told, it’s likely that Innova Crysta inventory will be liquidated as the launch of an all-new model nears – possibly a gasoline-powered hybrid version that won’t just meet upcoming driving emissions standards. real-time (RDE) (entry into force). effective from April 2023) but also stay true to Toyota’s goal of moving away from diesel towards powerful hybrids.